Privacy Policy
This Privacy Policy explains how LuxuryPDF handles information associated with accounts and use of the LuxuryPDF service.
Effective: 29 September 2026
Information We Handle
Depending on how you use LuxuryPDF, information may include account details such as your name, email address and username, subscription information, service activity, support communications and documents or content you choose to process.
Payment card information is handled by the applicable payment provider rather than being intentionally stored as raw card details by LuxuryPDF.
How Information Is Used
Information may be used to provide and secure the service, authenticate accounts, manage subscriptions, provide requested functionality, communicate with users, respond to support requests and improve reliability.
Sign-in Records and Website Statistics
When you sign in, LuxuryPDF records the time, your IP address, the approximate country that address belongs to and your device type. This is used to keep accounts secure and to help support staff resolve problems.
LuxuryPDF also measures visits to its website in an anonymous way: the pages viewed, the country, the device type, how the visitor arrived and how long they stayed. LuxuryPDF's own statistics do not store IP addresses and are not used to identify individual visitors. A random anonymous identifier is kept in your browser to count repeat visits, and your browser's Do Not Track setting is respected for these statistics.
LuxuryPDF also uses the Google Ads tag to measure the results of its advertising and to show relevant ads to people who have visited the website. Google may set cookies or similar identifiers in your browser for this purpose and handles that information under its own privacy policy. You can manage ad personalisation in your Google account's ad settings or block these cookies in your browser.
Documents and AI Features
When you choose to use document-processing or AI-assisted features, relevant document content may need to be processed to provide the requested function. Do not submit information you are not authorised to process.
Service Providers
LuxuryPDF may rely on service providers for functions such as hosting, email delivery, payment processing and AI functionality. Information is shared only as reasonably necessary to provide those functions.
Security
Reasonable technical and organisational measures are used to protect account and service information. No internet-connected system can guarantee absolute security.
Your Responsibilities
You are responsible for protecting your credentials and for ensuring that your use of personal or confidential information through LuxuryPDF complies with applicable privacy and confidentiality obligations.
Questions
Privacy enquiries may be directed to LuxuryPDF through the contact details provided by the service.